Cancellation Policy

Effective Date: Date of Safari Booking

We understand that travel plans can change, and we aim to provide our customers with a flexible

and fair cancellation policy. This cancellation policy outlines the terms and conditions for

cancellations of travel arrangements made through Undugu Safaris.

• 90+ Days Prior to Departure:
• A $350 USD fee will be deducted from your deposit upon refund.
• 60-90 Days Before Departure:
• 20% of the total package price will be charged.
• 45-60 Days Before Departure:
• 50% of the total package price will be charged.
• 30-45 Days Before Departure:
• 75% of the total package price will be charged.
• Less Than 30 Days Before Departure:
• No refund will be issued.

For cancellations made more than 90 days before the departure date, a payment of $300 USD per person can be applied to a future trip within the same year for the same traveler.

Note: No refunds will be made for any missed services.

To request a cancellation and refund, please contact Undugu Safaris via email at info@undugusafaris.com. We will assist you with the cancellation process and help facilitate any applicable refunds.

Non-Refundable Bookings:

Certain travel arrangements, including special promotions, may be non-refundable, even if canceled within 90 days of travel. Clients will be made aware of these terms at the time of booking. Please note that Undugu Safaris is not liable for any airline ticket bookings.

Travel Insurance:

We strongly recommend that clients purchase travel insurance to safeguard against unforeseen events that could lead to trip cancellations. Travel insurance may provide coverage for non-refundable expenses.

Undugu Safaris reserves the right to amend or update this cancellation policy without prior notice.

Customers will be governed by the policy in effect at the time of their booking.

Refund requests will be processed as promptly as possible; however, the timeline for refunds may vary depending on supplier policies and payment methods.

By making a booking with Undugu Safaris, customers confirm that they have read, understood, and agreed to the terms and conditions outlined in this cancellation policy.

Office Phone Number: +255.752.146.992

Email: info@undugusafaris.com

Address: Mto Wa Mbu, Arusha Region

Registration Number: 154-722-548

Website: www.undugusafaris.com